Your information
Privacy notice.
A straightforward explanation of how Tonixi handles the information you choose to share when you get in touch.
1. Information you share with us
When you use our contact form or email us, you may share your name, email address, company name, service interest, project summary and preferred timeframe. Company and timeframe details are optional.
Please share only the information needed to explain your enquiry. Do not include passwords, payment details or sensitive personal information in your message.
2. Why we collect enquiry information
We use the information you provide to understand your request, respond to you, discuss potential services and manage related communication. Submitting an enquiry does not subscribe you to a marketing mailing list.
3. How enquiries may be stored and handled
Enquiries may be delivered to and retained in Tonixi’s email systems and related business records so that we can respond, follow up and maintain the context of our discussions. Access should be limited to people who need the information to handle your enquiry.
We aim to keep enquiry information only for as long as reasonably needed for those purposes or any applicable obligations. You can contact us to ask about the information you have shared, or to request a correction or deletion, subject to applicable requirements.
4. Hosting and email infrastructure
This website relies on third-party infrastructure for hosting and, when configured, email delivery. Email delivery may use Resend. Hosting and email providers may process technical information or enquiry contents as needed to operate their services, including outside your country.
Infrastructure providers may process technical logs, such as IP addresses and request details, for security, reliability and service operation.
5. No sale of personal information
Tonixi does not sell your personal information. Information may be shared with service providers when necessary to operate the website or handle your enquiry, or where required by applicable law.
6. Privacy questions and requests
If you have a question about this notice or the information you have shared, contact hello@tonixi.com. Please provide enough detail to help us understand and respond to your request, without sending unnecessary sensitive information.
Review before commercial launch
This notice should be reviewed by a legal professional before formal commercial launch to confirm that it accurately reflects Tonixi’s operations, service providers, retention practices and applicable legal requirements.